PRIVACY POLICY

     
  Universiti Teknikal Malaysia Melaka (“UTeM” or “we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.  
     
  This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.  
     
  COLLECTION OF PERSONAL DATA  
     
  For a better experience, user need to provide us with certain personally identifiable information (“Personal Data”) to sync data on our database system. The information that we requested will be retained by us and used as described in this Privacy Policy.  
     
  The purpose of Personal Data collection are as follows:
  • To respond to you about any comment or enquiry you have submitted.
  • To identify user whether they are staff or student or stake holder of UTeM.
  • To facilitate our service based on your need.
  • To assist us in analysing how our service is used.
 
     
  Your Personal Data might be shared with enforcement authority for follow-up and resolution of any complaints you submitted via this Application.

The Personal Data collected will not be used for any purpose other than those mentioned above, unless if required to comply with any legal obligation.

No Personal Data collected by this Application will be disclosed to any third party or transferred to a place outside of UTeM for commercial purposes.
 
     
  DATA CONFIDENTIALITY  
     
  Personal Data collected by the Application will be kept confidential in accordance with this Privacy Policy in accordance with any applicable laws in Malaysia which may take effect from time to time. We use administrative, technical, and physical security measures to help protect your Personal Data. While we have taken reasonable steps to secure the Personal Data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.  
     
  ANONYMISED DATA  
     
  This Application also collects anonymised data about your device and OS (e.g., device model, OS version) to help us improve the Application and provide a better user experience.  
     
  CHILDREN'S PRIVACY  
     
  These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.  
     
  CHANGES TO THIS PRIVACY POLICY  
     
  We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.  
     
  CONTACT US  
     
  If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at utem.pppk@utem.edu.my